Here at Global 4, we have worked with two of the UK’s leading charity organisations over the years; The Salvation Army and Alzheimer’s Society. This has given us a great understanding of how, for a charity of any size, every penny counts and that charities need simplicity in their operation combined with low running costs and the flexibility to move location.
Many charities we work with are building call centres which range from just a few people all the way up to hundreds of staff. Many of these charity team members work from home and other locations. They need to be able to use just one device and with our app, their mobile phone can now become part of your telephone system. You can route calls through to their mobile with caller display function and you won’t need to provide them with a work mobile phone as calls are charged to the charity telephony account.
Our systems also give you extensive statistical call information so important donation calls aren’t missed. You can use these reports to manage remote charity callers and ensure they are meeting the terms of their contracts.
As every penny counts for a charity, we have a tailored promotional Xpress licence to allow charities to benefit from a whole new solution with minimal capital expenditure. You can also manage your budgets effectively with our cloud solution, which offers cost effective monthly rentals and inclusive calls to UK landlines and mobiles.
We are already in partnership with The Salvation Army, Comic Relief, Battersea Dogs and Cats Home, Alzheimer’s Society, Disabilities Trust, Debra, MIND and many more. The Global 4 team have a proven track record with over 10,000 telephone systems, 60,000 handsets and 30,000 BT telephone lines installed. We are also premier partners of BT, Talk Talk, Vodafone, NEC, Nfon and Virtual 1. So when you switch to us, you’ll benefit from incredible knowledge and experience.
For more information about how our telephony systems could work for your charitable organisation, please contact firstname.lastname@example.org, call 01403 272910, or complete our online enquiry form.