Numark Pharmacy Group
Partner Story.

About Numark Pharmacy

Numark is the support organisation for more than 5,600 community pharmacies, dedicated to enhancing their business performance and ensuring the delivery of safe, effective pharmaceutical care.

We maximise our scale to deliver value for our pharmacy partners. Our Partners range from single-store pharmacies to larger groups managing over 100 pharmacies. Numark was created to provide its members with valuable support, resources, and enhanced buying power, all while allowing them to maintain their independence and serve their local communities as individual businesses.

Independent pharmacies increasingly rely on Numark’s industry experience, deep commercial knowledge, and practical support to enhance patient loyalty, boost profitability, and drive operational efficiencies.

How we support Numark

Global 4 has been a trusted partner to Numark for many years, providing tailored technology solutions that are specifically designed to meet the unique needs of independent pharmacies, as well as groups. The partnership has and continues to help Numark members modernise their operations and take advantage of the latest advancements in communications and IT infrastructure, enabling them to stay competitive in an ever-evolving marketplace.

One of the key areas where Global 4 has made a significant impact is in the implementation of telephone systems. By introducing advanced telecom solutions, we have helped pharmacies improve how they engage with customers. Features such as call management, automated routing, and data insights have enabled pharmacies to handle higher call volumes more efficiently, ensuring that patients can access essential services quickly and conveniently. Global 4 has also introduced ways for members to monetise their telephone systems, turning an operational necessity into a revenue-generating asset that adds value to their pharmacy.

By providing a comprehensive suite of services, we have enabled pharmacies to consolidate their supplier relationships, saving time and cutting down on the complexity of managing multiple service providers. From IT support to hosted telephony and broadband—pharmacies can now centralise their technology needs with a single, trusted supplier.

Global 4 also works closely with Numark members to ensure that their entire technology infrastructure is future-proofed. Whether it’s upgrading their broadband solutions to handle an increase in digital demands and preparing for the ISDN switch off, or implementing cloud-based solutions for better data management and security, Global 4 ensures that Numark members are equipped with reliable, scalable solutions that support their long-term success.

Rhys Martin – Head of Numark

“The partnership with Global 4 has been instrumental in helping our members embrace modern technology, streamline their operations, and enhance their customer interactions. Their expertise in telecoms and IT services has enabled our pharmacies to not only improve efficiency but also find new ways to generate revenue. Global 4’s commitment to understanding the unique challenges of independent pharmacies and delivering tailored solutions has made them a valued and trusted partner for our members.”