OpenRoom
Customer Story.

OpenRoom Events, runs healthcare and retail events worldwide, bringing together top-level executives and innovative suppliers. Their events mix one-on-one meetings, group discussions, and engaging content, helping build lasting business communities and providing exceptional networking opportunities.

We had the pleasure of working with OpenRoom for years, supporting them through their international conferences. With such a busy schedule organising global events, they found it tricky to carve out time to review their telephony services.

We’d often talked about what improvements we could make for them, but like many businesses it was always something on the to-do list. Eventually, after a bit of encouragement, they shared the details of their current setup, and we got to work on finding the right solution that worked for them.

We helped OpenRoom move to a centralised phone system that’s flexible enough to work in the office and on the go via a mobile app. Now, no matter where their team is in the world, they stay connected. We also manage their mobile services, ensuring everything runs smoothly globally, and we’re always here to help with any queries or training you might need.

On top of that, we simplified their invoicing. Instead of juggling multiple bills, they now receive a single, clear monthly invoice, which is easier to manage and shows significant savings compared to their previous setup.

The implementation of the new system has transformed how OpenRoom operates globally. Their team can now manage calls seamlessly from any location, significantly improving their internal communication and customer experience. The new mobile functionality ensures that even during international travel they remain accessible to clients and colleagues.

Cost-wise, OpenRoom has seen a significant reduction in their telephony expenses. By consolidating services and switching to our solution, they’ve benefited from improved transparency and lower costs, all while maintaining the flexibility they need for their global operations.

“We wouldn’t hesitate to recommend Global 4 to anyone looking to update their systems or streamline their suppliers. The service has been great, and their competitive pricing makes it even better.”

Emma Faure – Founder & Director