SDL Group
Customer Story.

SDL Group is a leading UK property services company, offering a wide range of solutions for buyers, sellers, landlords, and tenants. With over three decades of experience in the property market, SDL Group is known for delivering expert advice and high-quality services, specialising in auctions, surveying, estate agency, lettings, and mortgage advice. Their commitment to innovation and customer service has established them as a trusted name in the industry, dedicated to making property transactions as smooth and straightforward as possible for their clients.

SDL’s mobile estate was directly managed through a major network provider, but they lacked control over services and faced inefficiencies. With multiple locations and varying user requirements across the country, SDL needed a comprehensive review of their mobile setup to find a more cost-effective and efficient solution.

We began by analysing SDL’s existing mobile contract and usage reports from the past three months. This allowed us to identify significant cost-saving opportunities and tailor a plan that would suit SDL’s long-term needs. Understanding that SDL’s users were spread across different regions, we implemented a phased migration plan to ensure a smooth transition without disrupting day-to-day operations.

Over just four days, we successfully migrated 214 mobile connections, cutting ties with their previous provider. During the process, we discovered an additional account with the existing supplier, and within a week, we managed to transfer those connections as well. Our flexibility and consultancy allowed SDL to review their usage and optimise their mobile estate, phasing out redundant connections to reduce unnecessary costs.  

Through careful planning and smooth execution, we helped SDL migrate their entire mobile estate with minimal disruption. The project resulted in significant cost reductions and improved management visibility over their mobile operations. The proactive approach and constant communication from our team ensure that SDL was fully supported throughout the process.

“Global 4’s hard work and expertise were crucial in helping streamline our mobile estate. They successfully migrated 241 connections within just four days, and their foresight has led to a reduction in our costs. The communication was professional, timely, and their ongoing support has been essential to our operations. I would highly recommend Global 4 to any business looking to review their telecom estate.”

Tim Marron – IT Operations Manager