Delivering exceptional user experience for Estate Agents.
With The Negotiator Expo just around the corner we are delighted to be able to announce an exciting project between ourselves, the award-winning CRM, Street.co.uk and 8×8. The partnership brings to the Estate Agency market a streamlined way of managing internal and external communication to help save time and provide a personalised service.
Our partnership with Street.co.uk means that agents can now benefit from 8×8 hosted telephony directly within the multi-award-winning CRM, meaning streamlined communication that makes both customer and agent lives easier.
With the 8×8 integration, Street.co.uk users can enjoy simplified telephony communications, centralised all from one platform. The integration means users can save time on repetitive dialling and secure access to key information about a caller, allowing them to provide a tailored service and maximise opportunities for their agency.
Street.co.uk users will now have a unique advantage over other CRMs with 8×8’s ‘Click to Call’ function that makes calls directly to and from the CRM. This instant calling function makes it quicker than ever for agents to make calls, helping to enhance productivity.
Every time an applicant calls through this new integration, agents can instantly locate their details in Street.co.uk through the People Page to view key information like owned properties and recent activity. This will make it easier for agents to have stronger, more personalised conversations with every client.
Our Sales Director James Routledge, who began conversations with the platform having identified the potential for this integration commented “Our objective is always to provide a tailored experience to our clients that really adds value to their staff coupled with an improved experience for their customers.
Working with Street.co.uk has been a passion project of ours, and their forward-thinking team made it a pleasure to bring this integration to life.
We’re delighted to be able to talk to our customer base about this collaborative solution now being available to them and look forward to them really benefiting from it”
Heather, Co-Founder of Street.co.uk comments: “We’re delighted that our integration will support users in further strengthening and elevating the service they offer to clients across the country with high-quality conversations.
“We pride ourselves on offering the best integrations that help agents work smarter, not harder, so we are thrilled to be working with Global 4 on an integration that doesn’t just save time but helps agents access clear information about a caller that can streamline communication even further.”
Known across the industry for revolutionary software, Street.co.uk transforms an agent’s typical day-to-day into a joy and enables them to offer an unrivalled customer experience. The industry’s most modern and fastest-moving CRM, Street.co.uk empowers agents to become radically productive, dominate their market and stay ahead of the curve in today’s fast-paced and competitive market.
If you are attending The Negotiator Event in London this week and would like to talk to one of our team about how this collaboration could improve your customers experience please come and talk to us. We will be on stand 7 right next to Street.
Not attending The Negotiator? Call us on 01403 272910 to speak to one of our specialists.
