Our head office is based in Horsham, West Sussex and we have data centres in Chatham and Docklands. We also have technical staff based around the UK, who are never more than 90 minutes away in case of an emergency. Using the latest remote diagnostics we are able to handle most client challenges in a matter of minutes.
Global 4 offer 24/7 support for 365 days a year, Global 4 is renowned for customer service from installation through to on-going account management. Our personal and informed UK Customer Service Help Desk combines expert telephony advice with first rate customer service.
Our offices are open from 8.30am until 5.30pm, Monday to Thursday, and 8.30am to 5.00pm on Friday. During these times it is equally easy for customers to contact us via e-mail. Outside of these times, calls will be dealt with by our out-of-hours team.
Please note Global 4 reserves the right to record all incoming and outgoing calls made with its clients for the purposes of administering the relationship with the client. Calls may also be recorded for training purposes.
Telephone 01403 272910
Telephone 01403 216158
Telephone 01403 216156
Global House, 60b Queen Street, Horsham, West Sussex RH13 5AD